Outreach and intake

We understand that making the decision to surrender a pet is very difficult and we are committed to

working with you to find the best possible solution for you and your pet.

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The Greater Birmingham Humane Society is committed to helping every pet in our community live in a safe, loving home. When life circumstances make that difficult, GBHS offers support to help keep pets where they belong, with their families, rather than entering the shelter.


Pet Owner Support Programs 

Our Outreach Team assists pet owners facing challenges that may put them at risk of surrendering their pets. If you need help, please complete the Pet Assistance Request Form. A team member will follow up to discuss available options. This request form can be found at www.gbhs.org/petassistance 
Please submit only one form (you may include up to five pets; we’ll gather additional details if needed).

Available services include:

  • Pet food and supplies

  • Vaccinations and preventative care

  • Identification and microchipping

  • Behavioral and training support

  • Medical grooming (severe matting, overgrown nails)

  • Short-term emergency boarding for:

    • Victims of abuse

    • Seniors and veterans in temporary hospital care

    • Individuals in short-term rehabilitation programs

    • Individuals experiencing homelessness

  • Humane sheltering solutions (dog houses, fencing, crates, etc.)

  • Supported self-rehoming

Please note: Service availability, including supplies, may vary based on current resources.

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Supported Self-Rehoming

This program helps pet owners rehome their pets directly, without entering the shelter, by providing resources, guidance, and support. To get started, submit the Pet Assistance Request Form.

You can also explore these rehoming platforms:

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Surrendering a Pet

How to Request an Appointment

  1. Submit the Pet Surrender Request Form (this is the only way to be considered).

    1. This request form can be found at https://new.shelterluv.com/form/other/BAMA/50831-pet-surrender-form 

  2. Allow time for review—our team receives a high volume of requests.

  3. An Intake team member will contact you to discuss your situation, possible alternatives, and/or scheduling.

  4. If approved, attend your appointment at the scheduled time and location.

Appointment Requirements

  • The pet owner must be present unless otherwise approved

  • Valid ID and signature are required

  • Surrender fees are due at the appointment (cash or credit card accepted)

Please note: Due to the number of animals in our care, post-surrender updates are not provided. There is also a 90-day waiting period before adopting another pet after surrendering or returning one.

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Contact

You’re welcome to reach out before submitting a request form, but a form is still required to access services or schedule a surrender.

If you don’t see the support you need, submit a Pet Assistance Request Form. Our team will work with you to find a solution that helps keep your pet at home.